Pricing
Tigris pricing is based on the following components:
- Data Storage: the amount of data stored in your buckets and the storage tier used.
- Requests: the number of requests made to your buckets and objects. The request costs are based on the type of request and are calculated based on the quantity of requests.
- Data Transfer: the amount of data transferred out of your buckets.
Pricing table
| Component | Standard Tier | Infrequent Access Tier | Archive Tier ** | Archive Instant Retrieval Tier |
|---|---|---|---|---|
| Data Storage | $0.02/GB/month | $0.01/GB/month | $0.004/GB/month | $0.004/GB/month |
| Class A Requests: PUT, COPY, POST, LIST | $0.005/1000 requests | $0.005/1000 requests | $0.005/1000 requests | $0.005/1000 requests |
| Class B Requests: GET, SELECT, and all others | $0.0005/1000 requests | $0.0005/1000 requests | $0.0005/1000 requests | $0.0005/1000 requests |
| Data Retrieval | Free | $0.01/GB | Free | $0.03/GB |
| Minimum Storage Retention | - | 30 days | 90 days | 90 days |
| Object Notifications | $0.01/1000 events published | $0.01/1000 events published | $0.01/1000 events published | $0.01/1000 events published |
| Egress (Data Transfer to Internet) | Free | Free | Free | Free |
** Data in Archive tier requires restoration before it can be accessed. Read more about Storage tiers.
Free allowances
We offer a free allowance as follows:
- 5GB of data storage (standard tier) per month
- 10,000 PUT, COPY, POST, LIST requests per month
- 100,000 GET, SELECT, and all other requests per month
Zero egress fees
While other cloud providers tax you for each GB of data transferred, we don't. At Tigris, we don't charge for regional data transfer, region-to-region data transfer, or data transfer out to the internet (egress). However, if your bandwidth requirements are extraordinary, please reach out to us at sales@tigrisdata.com to discuss your requirements.
Enterprise pricing
For larger workloads we offer the ability to customize the pricing and service contract to best fit your needs. Please reach out to us at sales@tigrisdata.com to discuss your requirements.
Example pricing
Example 1
Let's say you have a bucket with 10GB of data with an average size of 1MB per object, and you make 100,000 GET requests to the objects in the bucket. You will be charged as follows:
- Data Storage (standard tier): 5GB x $0/GB/month (free allowance) + 5GB x $0.02/GB/month = $0.10
- PUT Requests: 10,000 x $0/1000 requests (free allowance) = $0
- GET Requests: 100,000 x $0/1000 requests (free allowance) = $0
- Data Transfer: $0
Example 2
Let's say you have a bucket with 100GB of data with an average size of 1MB per object, and you make 1,000,000 GET requests to the objects in the bucket. You will be charged as follows:
- Data Storage (standard tier): 5GB x $0/GB/month (free allowance) + 95GB x $0.02/GB/month = $1.90
- PUT Requests: 10,000 x $0/1000 requests (free allowance) + 90,000 x $0.005/1000 requests = $0.45
- GET Requests: 100,000 x $0/1000 requests + 900,000 x $0.0005/1000 requests = $0.45
- Data Transfer: $0
Frequently asked questions
What happens if I receive unexpected traffic?
We are happy to discuss a refund if you experience unexpected traffic due to an attack that results in a surprisingly large bill. Please reach out to us at help@tigrisdata.com.
Do you charge for unauthorized access?
We do not charge for unauthorized requests to your buckets and objects. You will not be charged for the following error responses: 301 Moved Permanently, 307 Temporary Redirect, 400 Bad Request, 403 Forbidden, 405 Method Not Allowed, 409 Conflict, 411 Length Required, 412 Precondition Failed, 416 Requested Range Not Satisfiable, 304 Not Modified, 500 Internal Server Error, and 501 Not Implemented.
What constitutes Class A and Class B requests?
The following requests are classified as Class A and Class B requests:
Class A Requests
CreateBucket, CreateMultipartUpload, CopyObject, ListObjects, ListObjectsV2, ListMultipartUploads, ListBuckets, ListParts, PutBucketCors, PutBucketLifecycleConfiguration, PutObjectTagging, PutObjectAcl, PutObjectRetention, PutObjectLegalHold, PutObjectLockConfiguration, PutBucketAcl, PutBucketPolicy, PutBucketTagging, PutBucketAccelerateConfiguration, PutBucketOwnershipControls, PutObject
Class B Requests
GetBucketAccelerateConfiguration, GetBucketAcl, GetBucketCors, GetBucketLifecycleConfiguration, GetBucketLocation, GetBucketOwnershipControls, GetBucketPolicy, GetBucketPolicyStatus, GetBucketRequestPayment, GetBucketTagging, GetBucketVersioning, GetObject, GetObjectAcl, GetObjectTagging, HeadBucket, HeadObject
Free Requests
All DELETE and CANCEL requests are free
How is data storage calculated over a period of a month?
Tigris measures storage in binary gigabytes (GB), where 1 GB equals 2^30 bytes . This unit, also called a gibibyte (GiB), is defined by the International Electrotechnical Commission (IEC). In the same way, 1 TB is equivalent to 2^40 bytes, or 1024 GB.
Storage costs are calulated using GB/month. A GB/month is determined by averaging the daily peak storage over a billing period (1 month). Example:
- Storing 1 GB (1,073,741,824 bytes) constantly for whole month will be charged as 1 GB/month
- Storing 10 GB for 12 days in June, and then 20 GB for the rest 18 days will be
charged as 16 GB/month
- 10 GB x 12/30 + 20 GB x 18/30 = 16 GB/month
What is Minimum Storage Retention charge?
A minimum storage retention charge applies to objects stored in the Infrequent Access, Archive, and Archive Instant Retrieval tiers. For example, objects in the Infrequent Access tier are subject to a minimum storage duration of 30 days. If objects are deleted, updated, or transitioned to another storage tier before 30 days, a 30-day storage charge will still apply. Objects stored for 30 days or longer will be charged only for the actual number of days stored.
How am I charged when restoring data from archive tier?
When you restore data from the Archive tier, the data is moved to the Standard tier for the duration you specify. You will be charged for the data storage in the Standard tier for the duration of the restoration. Once the restoration period is over, the data is moved back to the Archive tier, and you will be charged for the data storage in the Archive tier.
How is Data Transfer (Egress) different from Data Retrieval?
Data retrieval is only applicable to Infrequent Access and Archive Instant Retrieval tiers. Comparing to AWS S3, when you GET an object stored in Infrequent Access tier you pay Data Retrieval and Data Transfer (Egress) fees. With Tigris, you are only responsible for Data Retrieval fee and there is no charge for Data Transfer (Egress).
In the Archive tier, AWS S3 charges for data retrievals as part of the archive restore process. In contrast, there is no retrieval charge in Tigris when you restore data from Archive tier and Data Transfer (Egress) is always free.
Do you charge for storing multiple copies of data?
Tigris, by default, manages the data distribution for you, ensuring data is stored close to the users to ensure low latency and high availability. However, as mentioned in the Object Regions section, you may choose to control the data distribution and store multiple copies of your data in different regions. In such cases, the storage cost is calculated based on the number of copies stored. For example, if you elect to store two copies of your data in two different regions, you will be charged twice for the storage.
What is an event and how are they charged?
An event in Tigris refers to a notification sent to a webhook for changes to objects in a bucket. Each webhook request can contain multiple events that occurred within a short time frame.
Tigris charges for each individual event, not per webhook request. This means that if a single webhook request contains multiple events, you will be charged for each of those events separately.
For specific pricing details on events, please refer to our pricing table above.